InsurChat B2B
Your team gets the answer on one screen.
InsurChat B2B is an internal assistant for sales teams, call centers and operations. The customer summary, the quote and the answer from the document sit side by side.
Schedule a CallSales team
AssistantOn a call with the customer
What's the difference between A Comprehensive and C Premium?
C Premium has 10,000,000 TL voluntary liability and a 15-day replacement car. A Comprehensive has 5,000,000 TL and 7 days. The premium difference is 2,642.22 TL.
Source: A Comprehensive and C Premium quote details
Can B Economy be bought online?
This quote needs the insurer's approval, so it can't be bought directly.
Quote details
Casco, three quotes
| Quote | Liability | Replacement car |
|---|---|---|
| B Economy | 1,000,000 TL | Twice a year, 7 days |
| A Comprehensive | 5,000,000 TL | Twice a year, 7 days |
| C Premium | 10,000,000 TL | Twice a year, 15 days |
Call center
AssistantCustomer on the line
The customer lost their key. Is it covered, and what's the limit?
Yes. Replacing the key and lock system is covered up to a 25,000 TL limit.
Source: Insurer A Extended Casco Insurance Policy, Key Loss Clause
How many times have they used it this year?
The document shows the limit, but I can't see the usage record from here.
Insurer A
Extended Casco Insurance Policy
Glass Breakage Clause. Breakage of the car's glass is covered. No deductible applies at a contracted glass service.
Key Loss Clause. If the key is lost or stolen, the cost of replacing the key and lock system is covered. Limit: 25,000 TL per event and per year.
Replacement Car Clause. Twice a year, 15 days per event.
Operations
AssistantDocument check
Is anything missing from this accident report?
The report shows two cars and their plates, but the time of the accident looks blank. The claims team decides fault and cover.
Source: accident-report.pdf, Accident details
What else is needed for the claim notice?
The registration, driver's license and IBAN may also be requested.
accident-report.pdf
Accident details
- Date of accident
- **.**.****
- Time of accident
- Blank
- Car A
- 34 ABC 123
- Car B
- 06 *** 45
People, companies and amounts are fictional.
Policy, special conditions, quote and customer record come together in one answer.
- Policy document
- Special conditions
- Quote details
- Customer record
Is it covered, and what's the limit?
Yes. The Key Loss limit is 25,000 TL.
Source: Insurer A Extended Casco Insurance Policy, Key Loss Clause
Who uses it in your organization?
Insurers
Call center and operations
How does the deductible apply to this cover?
Agencies
Sales team
What's the difference between these three quotes?
Brokers
Sales and renewals teams
Which insurer gives the longest replacement car period?
Banks
Branch staff
What does this bancassurance product cover?
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