For agency, broker, insurer and bank teams. Behind it is our language model, trained only for insurance.
An AI assistant that quotes your customers and issues their policies on your website and WhatsApp.
Go to the product pageI'd like a quote for motor liability insurance
Your quotes are ready. Our best price is 11,486.37 TL.
Getting quotes from insurers
Best price11,486.37 TLBuy
Our representative calls you12,142.60 TLCall Me
Buy online12,914.82 TLBuy
Buy online13,207.55 TLBuyAn internal assistant for sales teams, call centers and operations.
Go to the product pageA customer lost their car key and asks if their casco covers it. What should I tell them?
Yes. Extended Casco has a 25,000 TL Key Loss limit, which pays for replacing the key and lock system. You can give the customer this limit.
Source: Insurer A Extended Casco Insurance Policy, Key Loss Clause
Insurer A
Extended Casco Insurance Policy
Glass Breakage Clause. Breakage of the car's glass is covered. No deductible applies at a contracted glass service.
Key Loss Clause. If the key is lost or stolen, the cost of replacing the key and lock system is covered. Limit: 25,000 TL per event and per year.
Replacement Car Clause. Twice a year, 15 days per event.
If a ready product doesn't cover what you need, we build it together, on your own data, rules and systems.
Go to the Transformation Projects pageYour organization's systems
People, Insurer A and amounts are fictional; they are not real quotes from the insurers whose logos appear.
Reach the results you want faster and more easily with a Large Language Model (LLM) built specifically for insurance.
Trained on insurance regulation and data, our language model gives the right answer to the right question without the risk of hallucination, and it does so faster and more cheaply than leading language models.
Insurance LLM, with R&D investment by InsurAI, grows every day. Soon available to the whole sector. Stay tuned.
Is there a deductible for glass damage on my casco policy?
Whether there's a deductible for glass damage depends on your policy. If you paste the relevant clause here, I can explain it.
No. No deductible applies at a contracted glass service. One glass claim during the policy term doesn't affect your no-claims discount either.
Source: Insurer A Extended Casco Insurance Policy, Glass Breakage Clause
| Topic | General-purpose | Insurance LLM |
|---|---|---|
| Trained on | Every subject | Insurance |
| Training data | General web content | Policies, quotes and customer conversations: 1M+ documents |
| Insurance Turkish | General phrasing | The terms and tone insurers use |
| When it doesn't know | May still produce an answer | Says so and hands over to your team |
| Data | On servers abroad | In Turkey |
It separates cover, conditions and deductibles, and answers with the clause.
Insurer AFictional sample document
Clauses
Glass Breakage Clause. Breakage of the car's glass is covered. Replacement is done at a contracted glass service. No deductible applies there.
Key Loss Clause. If the key is lost or stolen, the cost of replacing the key and lock system is covered. Limit: 25,000 TL per event and per year.
Replacement Car Clause. If repairs take over 24 hours, a car is provided twice a year, for 15 days per event. Not for glass-only claims.
Is there a deductible for glass damage?
No. No deductible applies at a contracted glass service. One glass claim during the policy term doesn't affect your no-claims discount either.
Source: Insurer A Extended Casco Insurance Policy, Glass Breakage Clause
Will my claim be accepted?
The claims team makes that decision. If you like, I can transfer you to our representative.
Transferred to a representative
If the answer isn't in the document or the system, the assistant says so plainly. On claims it transfers the customer to your representative and records cancellation requests; your authorized team makes the decision.
Your data stays inside your organization. The model runs on your infrastructure, on GPU servers such as H100 and H200; we plan capacity together.
We build the scenarios below together with your systems and rules.
When the phone rings
Licensed staff ask
The customer is on the line. Their son crashed the car while driving it. Does casco cover it?
The policy has no driver restriction, so cover applies if the son holds a licence. I wrote the sentence to tell the customer. Source: A Sigorta Casco Policy.
Your staff talk to the customer; the insurer decides on the claim.
On Monday morning
An agency owner asks
Which policies ending this week should we call first?
23 policies are ending. Seven had a claim last year, and nine renewed on the last day last year. I prepared the call order and notes.
Working the quote and talking to the customer stay with your team.
Explaining a quote to a customer
A sales staff member asks
Three casco quotes came in. I'll explain them briefly on WhatsApp, so write the differences.
A Sigorta is cheapest, but the replacement car is 7 days. C Sigorta costs TRY 1,900 more, with 15 days and double the liability limit. The message draft is ready.
Your staff check the message and send it.
Tracking targets at month end
An agency owner asks
Where are we against this month's target, and who is behind?
We are at 71% of the casco target. 14 quotes have had no answer, six with the same staff member. I prepared the follow-up list.
Your team handle the follow-up and calls.
When a policy arrives
The operations team asks
Does the policy that came in match the quote the customer approved?
Two differences: the earthquake deductible is 2% in the quote and 5% in the policy, and the business interruption clause is missing. I marked the lines.
Your team handle the correction with the insurer.
In reinsurance wording
A reinsurance specialist asks
A new slip came in. What changed from last year's wording?
Three changes: a cyber exclusion was added, the notice period went from 30 days to 14, and strike cover now has a sublimit. I prepared the comparison with page numbers.
Your specialist handles negotiation and acceptance.
When a customer's factory catches fire
A claims officer asks
The customer is calling, there was a fire at the factory. What should they do, and which documents are needed?
Under the policy, notice is due within 5 working days and damaged goods must be kept until the adjuster sees them. I prepared the document list and a message for the customer.
The insurer decides on cover and payment.
At month-end reconciliation
The accounting team asks
Do the insurer's statement and our commission records match?
409 of 412 lines match. Three differences: two cancellation endorsements are missing from our records, and one commission was entered twice. I prepared the list.
Your accounting team make the corrections and approve.
When a customer calls the contact centre
A contact centre agent asks
A customer's windscreen broke. They ask whether there is a deductible and whether it affects their no-claims discount.
There is no deductible at a contracted glass service, and one glass claim does not affect the no-claims discount. Source: A Sigorta Casco Policy, Glass Breakage Clause.
Your agent talks to the customer.
When an agency calls in the morning
An agency asks
Can I add earthquake to this commercial risk? What does the new instruction say?
Under the instruction you can, and the sum is within your authority. Above the limit, the request goes to underwriting. Source: October instruction, clause 3.
Your team interprets instructions and approves exceptions.
Looking for information inside the company
A regional manager asks
What does the new circular change in our sales process?
Three steps change: the disclosure form, the explicit request record and the SMS text. I listed the related instructions and responsible units.
The decision to apply it stays with the units concerned.
When a risk file lands on the desk
An underwriter asks
A shopping mall fire request came through the bank channel. Does it meet the guidelines, and what's missing?
The risk report is missing and the sum is above the authority limit. I marked two points that conflict with the guidelines.
Acceptance, pricing and reinsurance stay with your underwriter.
With the customer at the desk
A branch employee asks
A mortgage customer is at the desk. How should I explain the DASK and home insurance quote?
Under the instruction, DASK is mandatory and home insurance is optional. The customer can also bring a suitable policy from another insurer. I listed the points to cover.
Your employee talks to the customer and takes the explicit request.
With the monthly renewal list
A branch manager asks
Which of my customers have policies ending this month?
38 policies end at your branch, 11 tied to mortgages. I prepared the priority order and call notes.
Your employee calls the customer and takes the explicit request.
When a loan closes
A representative asks
A customer paid off their loan early and asks what happens to the insurance.
There are three options: continue, end or revise it. I summarized the refund rule and drafted a request to the insurer.
The insurer calculates the refund amount.
In risk and compliance checks
The bancassurance compliance team asks
Does this file have the explicit request, signed disclosure and correct SMS?
The request and disclosure are on record. The SMS went out after the policy date with a different product link. I flagged both steps.
Your team decides on corrections and refunds.
We were founded in 2025 by insurance professionals and AI engineers. We bring over 30 years of sector experience into our own model and products.
Get to know InsurAI
We're in the Albaraka Garaj Acceleration Program.
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InceptionWe're a member of NVIDIA Inception.
People, companies and amounts are fictional.
I'd like a casco quote
What's your vehicle's status?
Enter your details
I've read the KVKK privacy notice
Marketing preference
Your vehicle registration
About 1 minute later: the customer is looking for the registration
Plate and registration details
A few short questions so insurers can price correctly.
Is your vehicle correct?
What's your occupation?
Some insurers offer occupation discounts.
Additional information
If added, your no-claims level is reflected in the price.
All set, I'm preparing your quotes.
Collecting quotes from insurers… 25 / 48
Your casco quotes are ready. Our best price is 14,218.46 TL for the Insurer B Economy package, which needs a representative. The best price you can buy online is 15,104.55 TL for the Insurer D Economy package.
25 quotes on the list.
what's the liability on a comprehensive and c premium. can we raise it to 20 million
Fetching quote details…
| Quote | Liability | Replacement car |
|---|---|---|
| A Comprehensive | Combined 5,000,000 TL | Twice a year, 7 days |
| C Premium | Combined 10,000,000 TL | Twice a year, 15 days |
At this stage quotes use the standard casco profile, so I can't raise the liability limit with a separate choice here. Our representative can discuss it with the insurer.
About 2 minutes later, when the customer hasn't written
Let me clarify the difference between Economy, Comprehensive and Premium in a minute: what matters more to you, price or cover?
Call me about Insurer A Comprehensive
We've passed your request to our representative. We'll reach your registered number soon from 0850 *** ** **. If you'd rather not wait, you can call us now.
The assistant's limits in this flow: It doesn't guess at limits the quote doesn't show, doesn't raise liability limits itself and doesn't haggle.
Welcome. Let's prepare your supplementary health quote together, in minutes.
KVKK privacy notice
I've read it and agree
Thank you. To prepare your quote, could you share your national ID number?
123******01
Could you share your mobile number?
05** *** ** 17
Could you share the 4-digit code sent to your phone?
SMS code
Send a new code
Your SMS code has expired. We can send you a new one.
SMS code
Health disclosure notice
I've read it and agree
Calculating your quote…
Your two quotes are ready.
About 1 minute later, when the customer hasn't written
May I share something about your quote: depending on your tax position and legal limits, the premium may be deductible from your income tax base.
which hospitals in ankara does this cover. is kent sifa included
I checked Ankara: this product's network shows 38 providers. I couldn't find Kent Şifa Hospital on this list. The list is on the card.
Contracted providers
38 providers
what's the price for 10 times. do i pay here
I updated Inpatient + Outpatient to 10 times a year; the premium is 17,641.28 TL. Payment isn't completed in chat. The Buy link opens Insurer A's purchase page for payment and installments.
Buy
The purchase page opened in a new tab. Once you finish, you can come back to this chat and continue.
When the customer returns to the chat
Were you able to complete your purchase?
The assistant's limits in this flow: It doesn't take card details or payment in chat, doesn't issue policies and doesn't promise exact cover.
I'd like a motor liability quote
What's your situation?
To prepare your quotes, I need your identity and contact details.
Enter your details
I've read the KVKK privacy notice
Marketing preference
Could you share the 4-digit code sent to your phone?
SMS code
Send a new code
Your vehicle registration
Upload a photo of your registration, or type the plate and document serial.
About 1 minute later: the customer is looking for the registration
Plate and registration details
Which district do you live in?
kadikoy
Is the vehicle correct?
Insurers price on these details.
Are you an SGK retiree?
Some insurers offer retiree discounts.
Collecting quotes from insurers…
8 quotes on the list.
About 2 minutes later, when the customer hasn't written
Our best price is 11,486.37 TL from Insurer B, available through a representative. Shall we continue with Insurer A, the best price you can buy online right now?
what does no liability cover mean. wont it pay the other side at all
Motor liability pays the other party's loss up to the policy limits: 400,000 TL property damage per vehicle. Voluntary liability is separate additional cover above that limit. If the quote card doesn't show it, there's no additional package. For the same vehicle type, mandatory limits don't vary by insurer; premium and additional cover do.
I'd like to buy the Insurer A motor liability quote
To issue the policy, we need the engine and chassis numbers on your registration.
Engine and chassis number
Before payment, please check your details and confirm the declaration.
Confirm your details
I've read the declaration and information documents
To finish, fill in the secure card form. Your card details go straight to your bank's 3D Secure screen and aren't kept in this chat.
Secure payment
The transaction wasn't completed. Reason: Invalid installment option.
let me try single payment
Secure payment
Taking your payment…
Your payment went through and your policy is issued.
Policy
Download policy (PDF)
The assistant's limits in this flow: It doesn't email quotes, doesn't change prices and doesn't say a policy exists after a payment error.
i want a dask quote
To prepare a DASK quote, you need to log in first. If you're an individual customer, could you share your national ID number?
123******01
Could you also share your date of birth?
14.03.1988
Shall we continue with the number you're writing from?
yes
Could you share the 6-digit code sent to your phone?
******
For a DASK quote, I need your home's address. Which province is it in?
ankara cankaya yildiz neighborhood
Based on your address, I see Çankaya, Yıldız Neighborhood. I'm choosing this. Is that right?
yes
Could you write the street name?
camli street
What are your building and flat numbers?
14 flat 6
The address steps took about 3 minutes in total
I need 2 more details: the home's square meters and construction year.
95 sqm 2011
What's the home's damage status? Undamaged, lightly, moderately or heavily damaged.
no damage
What's the construction type? Steel / reinforced concrete or other.
concrete
Which floor are you on, and how many floors does the building have?
3rd floor 5 floors
I've created your DASK quote. Prices are being collected from insurers. This usually takes between 30 seconds and 2 minutes.
Collecting prices…
DASK premiums follow a state tariff, so the amount is the same at each insurer: 2,334.72 TL. The sum insured is about 1,170,000 TL, and 2% of it is deducted on each claim.
insurer b please
The pre-contract information form is ready. Read it carefully. Once you've read and approved it, we can continue.
Pre-contract information form
Open PDF
I've read it and agree
I'm transferring you to our representative, who will help with payment and the policy. Is there a time window you'd prefer for a call?
afternoon
I've transferred you to our representative and added the call note. Our representative will take this conversation from here.
The assistant's limits in this flow: It doesn't suggest DASK prices differ between insurers and doesn't say belongings are covered.
Welcome. I can list your policies and explain cover, limits and special conditions based on your policy document. Let's start by confirming your identity with a short SMS check.
KVKK privacy notice
I've read it and agree
Thank you. To show your policies, could you share your national ID number?
123******01
Could you share your mobile number?
05** *** ** 17
SMS code
Send a new code
Which policy is your question about?
OK, I've selected your Casco policy. Which detail would you like: cover, limits, exclusions, assistance services or dates?
is there a service if my car breaks down
Yes, towing is covered for breakdowns: twice a year, up to 15,000 TL per event. Anything above is yours. No replacement car is provided for breakdowns.
Source: Insurer A Casco Policy, Assistance Services, Towing
About 40 seconds later
If you like, I can also explain which accident and repair conditions give you a replacement car.
ok. is there a deductible too
If repairs take over 24 hours, a replacement car is provided twice a year, for up to 15 days per event, but not for glass-only claims. No deductible shows for contracted services; at an authorized service without an agreement, you bear 25% of the claim; if the repair province has no contracted service, this doesn't apply.
Source: Insurer A Casco Policy, Replacement Car Clause; Repair Location Clause
how many replacement days have i used this year
The document shows the total right, but I can't see what's left from here. You can find out by calling Customer Services on 0850 *** ** **.
The assistant's limits in this flow: It doesn't open claims, cancel or change anything, and doesn't guess at what the document doesn't say. This flow is in pilot today.
claim notice
Sorry to hear that. To point you the right way, could you first write which insurer your policy is with?
insurer a i think im not sure
got hit from behind nobody hurt both cars drive fine
In that case you can complete the report with the Sigortam360 Mobile Accident Report, on e-Devlet or on a paper form. I can also prepare a short text to use when reporting.
ok prepare it
A short text you can use: "My car was hit from behind while driving. No one was hurt and both cars can move. I'm attaching the report and photos. I request that a file be opened and an adjuster assigned."
I read the policy. According to this document, your insurer is Insurer B, not Insurer A, so you need to report to Insurer B: 0850 *** ** **. The photo shows damage around the rear bumper; internal or mechanical damage can't be judged from it.
will my claim be accepted. will i pay anything
The claims team makes that decision. It depends on the fault rate, the adjuster's report and the policy terms, so I can't say "it's paid" or "it isn't" from here.
i can't deal with this, you report it
I can't open the report from here. You can open it through the insurer's line or by calling 193. I can transfer you to our representative if you like. Is there a time window you'd prefer for a call?
afternoon
I've transferred you to our representative and added the call note. Our representative will take this conversation from here.
The assistant's limits in this flow: It doesn't open claim files, make up file numbers, decide fault, cover or compensation, or give legal opinions.
Customer on the line. They have casco and ask: does it cover floods, what's the deductible?
casco-policy.pdfFlood is included as additional cover, with no separate deductible. At an authorized service without an agreement, the customer bears 25% of the claim.
Source: Insurer A Casco Policy, General Information on Cover; Repair Location Clause
how do i tell the customer
"Your policy includes flood as additional cover, with no separate flood deductible. At a contracted service, no deductible applies. If a loss happens, the insurer assesses the file and payment."
what's needed if there's a claim
The insurer's line is 0850 *** ** **. Documents that may be requested: registration, license, accident report, photos, alcohol report and IBAN. The report must be made within 5 working days.
is fire the same. this is a commercial policy
That isn't in the casco policy you uploaded. If you upload the commercial policy, I can check.
During the call
The assistant's limits in this flow: It doesn't decide cover, doesn't talk to the customer itself and doesn't log in to insurer screens with staff passwords.
i want to cancel my policy i sold my car
If you've sold your car, I can take your cancellation request here. Let's verify your identity first. Could you share your national ID number and mobile number?
123******01
05** *** ** 17
SMS code
Send a new code
What is your reason for cancelling?
This request needs the notarized sale contract.
Request document
Upload a document
when do i get my money and how much
The insurer calculates the refund amount and date, so I can't state them here. Once you send your request, our team will inform you.
Check your request
The details are correct
Send the request
Your request has been received. Your request number is SR-2026-******. Our team will review it and get back to you.
The assistant's limits in this flow: It doesn't cancel the policy itself, doesn't state a refund amount or date, and doesn't interpret the uploaded document.
Customer at my desk. On a mortgage, which insurance is mandatory and which is optional?
Under the instructions, DASK is mandatory on a mortgage and life insurance is optional.
Source: Bank instructions, Credit-linked Insurance; Insurer A Life, Information Form
what do i do if they bring their own policy
You need to accept a policy that fits the loan amount and term. If it's brought within a month, the first policy is cancelled and premiums are refunded in full within 5 working days.
Source: Insurer A Life, Credit-linked Life Insurance Information Form, F. Other Information
can i tell them no insurance no loan
I can't write that. Presenting optional insurance as a loan condition breaks the rules. You could say: "Life insurance is optional, and you can also buy it from another insurer."
does this product have an age limit
That isn't in the product document, and I'd rather not guess. Your product team can confirm.
During the conversation
The assistant's limits in this flow: It doesn't recommend insurance to customers, doesn't write text presenting insurance as a loan condition and doesn't take explicit requests.
Which policies ending this week should we call first?
| Customer | Product | Ends | Note |
|---|---|---|---|
| A*** Y*** | Casco | 04.11 | Claim last year |
| M*** K*** | Motor liability | 05.11 | Renews on the last day |
| S*** D*** | Casco + DASK | 07.11 | Two policies |
23 policies end this week. I ordered them by end date and last year's activity. The first three are here.
calling the first one what should i say
Call note
prepare the renewal quote too
Collecting quotes from insurers…
During the call
called they'll think about it. i'll call again friday add a note
Follow-up record draft
Approve and save to the record
The assistant's limits in this flow: It doesn't call customers itself, doesn't renew a policy without approval and doesn't promise discounts.
You choose the channel and the infrastructure: website, WhatsApp, API; insurers' web services, InsurUp or RegorTech.
Insurance LLM
Insurance LLMData
Insurance LLMData
October 2026
We measured how ChatGPT, Gemini, Google AI Overviews and Claude mention insurance brands.
ChatGPT
Gemini
Google AI Overviews
ClaudeRead the ReportFree PDF in Turkish, 58 pages
Insurance LLM is our language model, trained only for insurance. General models such as ChatGPT answer on every subject; Insurance LLM knows the language insurers use and the distinctions between cover, deductible and exclusion. When it doesn't know, it doesn't guess: it says so and hands the conversation to your team.
B2C talks to your customers: on your website and WhatsApp it gives quotes, issues policies and answers questions. B2B is for your team: employees relay a customer's question and see the answer with its source. Both run on the same model and can be used separately or together.
You add the code from the panel to your website, and the assistant opens in its own window. You set the colors and tone to match your brand. Installations that need a custom interface, products or system connections are done together with our team.
Yes. The WhatsApp channel connects through our partner. Customers follow the same flow on WhatsApp, and the conversation is handed to your representative when needed.
It works with insurers' own web services, or with InsurUp or RegorTech infrastructure. Which insurers you can get quotes from depends on your authorizations and your infrastructure. We confirm the list together before installation.
We have ready flows for motor liability, casco, earthquake (DASK) and complementary health. Which lines open depends on your infrastructure and insurers. Other lines can be added as a transformation project.
Your data is processed in Turkey and doesn't leave the country. It runs on your own infrastructure or on the InsurAI cloud in Turkey. Customers verify with an SMS code, and payment goes through 3D Secure.
Yes. From January 2027 Insurance LLM will also be offered as a separate model that can run on your infrastructure, on GPU servers such as H100 and H200. We plan the number of servers together, based on your conversation volume.
No. On your website it tells the customer what to do after an incident, and on WhatsApp it hands the conversation to your representative. It doesn't open claim files or accept or reject claims. The insurer's claims team makes the decision.
If it can't find the answer in the documents or systems, it says so plainly and doesn't guess. If the customer wishes, it hands the conversation to your representative.
InsurChat comes in Lite and Pro packages. Enterprise use has a setup fee and a fixed monthly fee. We share pricing once we have discussed your scope.
