Insurance LLM

Our language model, trained only for insurance.

It separates cover, conditions and deductibles, and answers with the clause. It runs behind InsurChat and Transformation Projects.

How do two models answer the same question?

Is there a deductible for glass damage on my casco policy?

A general-purpose AI

Whether there's a deductible for glass damage depends on your policy. If you paste the relevant clause here, I can explain it.

No source

Insurance LLM

No. No deductible applies at a contracted glass service. One glass claim during the policy term doesn't affect your no-claims discount either.

Source: Insurer A Extended Casco Insurance Policy, Glass Breakage Clause

The clause behind the answer

Glass Breakage Clause. Breakage of the car's glass is covered. No deductible applies at a contracted glass service.

I lost my car key. Is that covered?

A general-purpose AI

Key loss is an add-on in some casco policies. I can't say for sure without seeing yours, so I'd suggest asking your insurer.

No source

Insurance LLM

Yes. Replacing the key and lock system is covered up to a 25,000 TL limit.

Source: Insurer A Extended Casco Insurance Policy, Key Loss Clause

The clause behind the answer

Key Loss Clause. If the key is lost or stolen, the cost of replacing the key and lock system is covered. Limit: 25,000 TL per event and per year.

If my car stays in the shop after an accident, how many days do I get a replacement car?

A general-purpose AI

Replacement car terms vary from policy to policy. If you share that section of your policy, I can take a look.

No source

Insurance LLM

If repairs take over 24 hours, a replacement car is provided for up to 15 days per event, twice a year.

Source: Insurer A Extended Casco Insurance Policy, Replacement Car Clause

The clause behind the answer

Replacement Car Clause. If repairs take over 24 hours, a car is provided twice a year. The term is 15 days per event. Not for glass-only claims.

The insurer and policy clauses are fictional.

The model's areas of knowledge are connected.

Answering one question usually means reading several of these areas together.

Examples are fictional.

Regulation and circulars limit the policy wording. The policy wording defines cover and deductibles. Cover and deductibles separate one quote from another and connect to network providers and the claims process.

Regulation and circulars

2026 motor liability limit: 400,000 TL property damage per vehicle.

limits

Policy wording

Key Loss limit: 25,000 TL.

defines

Cover and deductibles

At an authorized service without an agreement, the insured bears 25% of the claim.

separates

Quote differences

Liability is 5,000,000 TL on A Comprehensive and 10,000,000 TL on C Premium.

connects

Network providers and claims process

38 providers listed in Ankara; the hospital asked about isn't among them.

It doesn't guess when it doesn't know, and leaves decisions to your team.

The customer's question

  • If the document says so, it answers with the source.

    what's the deductible then

    No deductible shows for contracted services. At an authorized service without an agreement, you bear 25% of the claim. If the repair province has no contracted service, this doesn't apply.

    Source: Insurer A Casco Policy, Repair Location Clause

  • If the document doesn't say, it tells you so.

    how many replacement car days did i use this year, any left

    The document shows your total entitlement, but I can't see what's left from here.

  • If a decision is needed, it goes to your team.

    will my claim be accepted, will i have to pay anything

    The claims team makes that decision. If you like, I can transfer you to our representative.

    Transferred to a representative

People, companies and amounts are fictional.

Two deployment options, both in Turkey.

Turkey

On your own infrastructure (on-premise)
On the InsurAI cloud in Turkey
  1. TodayIt runs behind InsurChat and our Transformation Projects.
  2. January 2027It will be offered as a standalone model.

See how Insurance LLM reads insurance in a meeting.

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